On-call & escalation

Coming soon: On-call rotations and multi-step escalation policies are on the roadmap. Today you can route alerts per monitor, control what reaches each person, and see what’s coming below.

Route alerts to the right people

Attach alert channels to the monitors that matter, so each alert reaches the team or person who owns that service — instead of one global firehose.

Control the noise per person

Each teammate tunes what reaches them in Notification preferences:

• Quiet hours silence non-critical alerts during off-hours — critical DOWN events always come through.
• Severity filters limit which event types notify them.
• Per-monitor mute silences a specific noisy monitor without disabling it.

On the roadmap

• On-call rotations — schedule who is on duty so alerts automatically reach the right person.
• Escalation policies — if no one acknowledges, page the next responder or channel until someone does.

We’ll update this page as these ship. Set up destinations first in Alert channels.